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Panoptx great customer service


From: Robert Sellers <rsellers@abelson-taylor.com>
Subject: Panoptx great customer service
Reply-To: [Author] - [XL-List] - [All]
Date: Mon, 18 Mar 2002 14:35:50 -0600

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In case anyone else is stupid enough to pay 70+ bucks for windproof goggles,
you can feel safe that Panoptx will at least back their product.  Bought a
pair last year and in a mindless moment stuffed them in my pocket along with
a fistfull of change.  Scratched the Sh*t out of the lenses.  Told them
exactly what I did, that it was my fault, and mailed the goggles in to the
company for repair.  They repaired them free of charge, and according to the
work order, shipped them out the same day they received them.  Had them back
in less than a week.

Not associated with company, just thought good service shouldn't go
unrewarded.

Robert
2001 883C

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